From employees augmentation or compact methods update initiatives to total turnkey automation design and style/Establish assignments, E Tech Group has the proper people today, know-how, and industry expertise to deliver in your case.
From small business: Smartphone repair service If you very own a smartphone, you almost certainly count on it everyday. Your telephone brings you the most up-to-date information, connects you to big contacts, stores…
you're going to be delivering Fantastic voice help for our customers that are enrolled in the financial debt settlement method.
an experienced demeanor with the opportunity to acquire ownership of each chat and e-mail and locate an answer For each client
talk to current and current customers utilizing Internet and various software package to give facts and solution concerns with regards to present-day promotions and offers.
e., "1st contact resolution"), and prevent upcoming concerns Each time achievable by educating our customers and examining their accounts. you might oversee all challenges to resolution, even though delegated to other groups.
the guts and soul of our Business is our people today. We’re a crew of mission-driven engineers having a enthusiasm for purposeful innovation and collaboration to solve advanced actual-globe challenges for our customers. we're usually in search of like-minded talent!
Identifies and escalates precedence troubles by asking probing issues and using the expertise foundation software
becoming a shopper aid Associate, you will need to be adaptable when you alter to modifying responsibilities and obligations since the department and the corporation evolve.
Acquire all necessary info even though focusing on buyer’s motive to contact and update tickets based upon the interaction or escalate the identical to worried Section.
Enforce safety protocols about ID badge visibility, and monitoring approved personnel moving into and exiting the making/Place of work.
meet up with the industry experts who travel worth etech for our customers. From biotech lifetime sciences to IT automation and manufacturing, our groups are remarkably seasoned across numerous verticals.
Responsible for creating long term, short-term and interval amount forecasts along with capability designs for many Call kinds depending on client input and historical info working with spreadsheet templates, statistical modelling software program and other resources.
Etech is undoubtedly an omnichannel customer engagement solutions service provider for a few of the globe’s foremost and most highly regarded manufacturers. The experience Etech has obtained throughout an array of organization verticals permits us to continuously supply Excellent, particular buyer experiences.